FAQs

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FAQs

General Question

Yes, we offer nationwide shipping and are working to expand our services internationally. Shipping availability may vary by location.

Absolutely. All our perfumes are 100% original and sourced from trusted manufacturers, ensuring premium quality and authenticity.

Orders are usually delivered within 3–5 working days, depending on your location.

Yes, our perfumes are crafted with high-quality ingredients to ensure a rich scent and long-lasting performance.

 

Returns or exchanges are accepted only if the product is damaged or incorrect. Please contact our support team within 24 hours of delivery.

You can reach us via WhatsApp or phone at 0343 0277281 or email us at support@johareosman.com

Yes, our fragrances are designed for both daily wear and special occasions.

Payment & Gift Card

We accept Cash on Delivery (COD) and other available digital payment (JazzCash, Easypaisa, Local Bank’s).

 

Yes, Cash on Delivery is available for most locations.

Currently, we do not offer digital gift cards, but gift packaging options may be available upon request.

Yes, we take customer privacy and security seriously. All transactions are handled safely and securely.

Yes, bulk and corporate orders are welcome. Please contact us directly for special pricing and arrangements.